Frequently
Asked Questions
WHAT YOU NEED TO KNOW BEFORE YOU GO
What exactly is included in my vacation?
The true value of your vacation is in the accurate, detailed vacation description that is unusually specific. The agenda for each day is spelled out with exactly what is included in the price. Sightseeing with Local Guides is clearly listed. Inside visits and special features are spelled out in UPPERCASE. When you compare the inclusions to that of our competitors—and then compare the prices—you will see why knowledgeable travel agents consider a vacation with the Globus family of brands the best value.
When can I purchase optional excursions?
Your Tour Director / Local Host / Cruise Director will go through the optional excursions for purchase while you are on vacation. You may choose and purchase any optional excursions at that time. You can view the possible optional excursions for a vacation on our websites and these are also included in your documents for review prior to departure.
What airline can I fly? Is the arrival and departure transfer arranged for all vacations?
You may fly any airline of choice based on what is recommended by your travel agent and that suits the dates of your travel. Airport transfers may be purchased on land-only reservations provided the arrival and departure timings of your flights are within the scheduled airport transfer times as specified for your vacation. Transfers are not available when traveling on non-brochure dates without the purchase of extra nights however, for an additional charge in select cities, transfers can be arranged when you purchase extra nights before or after your vacation. Transfers can not be provided when you join a vacation late or leave a vacation early. Your travel agent will be able to provide you with information on availability and prices of transfers at the time of booking. Transfers will be provided only if confirmed by Globus family of brands. Look for confirmation of your transfer in the travel documents.
Does the Globus family of brands offer a Travel Protection/Insurance plan for purchase or is a plan included in the vacation price?
In certain countries and regions, the Globus family of brands offers Travel Protection / Insurance that protects against trip cancellation, delay, and interruption. This is not comprehensive travel protection and only provides coverage on Globus family of brands trips, in case you have to cancel or leave the tour early due to covered reason. It is optional for you to purchase and is not included in the standard vacation price. We do recommend that this, as well as a comprehensive Travel Protection/Insurance policy, be purchased for the duration of your vacation.
Why is it important that I give my name as it appears on my passport?
We do not allow a change in names of passengers at any time after the booking is made. Due to increased travel security around the world, it is now more important than ever that your bookings with airlines, hotels, cruise liners, etc. match your first and last name exactly as it reads on your passport. Additionally, any changes, which include spelling, may be subject to a change fee, penalty, or cancellation. We also recommend a minimum of three blank pages in your passport for stamps while traveling.
Does the Globus Family of brands provide visa assistance service?
The Globus family of brands is not responsible for obtaining or notifying passengers about visas required for travelers. We do not provide individual hotel vouchers for any visa. Visas are required for travel to most countries and it is the travelers responsibility to ensure that all the required visas are ready prior to the commencement of the tour. Please pay special attention to certain vacations that may need more than one visa, i.e Italy (Tour Code 6390) need Swiss & Schengen visas.
Do vacation prices include tips to Tour Directors & Local Guides?
Vacation prices do not include tips to your Tour Directors and Local Guides and are solely at the discretion of the traveler. Information on suggested gratuity is mentioned in the travel documents you will receive prior to departure.
What is the difference between a twin-bedded room and a double room?
A double room is a room designed to accommodate two people, though not necessarily with two separate beds. A twin-bedded room has two separate beds of any size; this is what we usually reserve for our travelers.
How is seating determined on the motorcoach?
We offer daily rotation of seating, which gives everyone a variety of views. Our detailed terms and conditions will also help with some more answers such as: Are prices in this brochure guaranteed, What size can my suitcase be, When will I receive my travel documents, etc.
It’s in your interest to book early.
Book your vacation as soon as possible to guarantee space on the vacation of your choice. Many Globus family of brands vacations sell out months before departure. Call your travel agent. Note: Please note that certain vacations may attract a currency surcharge due to fluctuating exchange rates. Please check with your travel agent before booking. |